Support for former SMobile customers

For Consumer Users of Junos Pulse (fka SMobile Security Shield):
If you require support, please complete our Customer Support Form and a Juniper Global Support representative will contact you. You may also call us at 1-866-323-0480 (toll free, US & Canada).

For Enterprise Users of Junos Pulse (fka SMobile Security Shield):
If you require support, please create a case in Case Manager and a Juniper Global Support representative will contact you. You may also call us at 1-888-314-5822 (toll free, US & Canada). For our International Enterprise Customers, please visit our Contact Juniper Support page to locate a toll-free number for your region.